Fraud and Risk Management Associate

Position Purpose:

The Fraud and Risk Management Associate (Auditor) will plan and perform procedures to audit and monitor completeness, accuracy and efficiency and effectiveness of operations, and compliance with rules and regulations set by the clients of those onsite or those working from home.

Essential Functions and Responsibilities:

  • Participates in and documents risk assessments to develop and prioritize integrated audit programs. Schedules, coordinates, and supports the execution of operational, legal, and system compliance audits in areas of responsibility.
  • Performs and documents risk assessments of organizational objectives during audits or other engagements and monitor risks on an ongoing basis.
  • Communicates identified risks to his/her leaders and management to ensure priority and that mitigation opportunities are realized.
  • Designs and performs audit procedures including call and chat reviews, and audit tests as required by the clients.
  • Analyzes information and results of audits to develop conclusions relative to audit objectives.
  • Prepares concise documentation and audit reports for presentation to operational leaders and management, including recommendations for improvements and evaluation of management action plans.
  • Participates and assists with development and implementation of the risk assessment plans.
  • Assists in the day-to-day activities of the Fraud and Risk Management team.
  • Conducts reviews and audits to evaluate the extent of compliance with established plans, policies and procedures; recommends new administrative and operational improvements.
  • Evaluates policies and procedures to achieve business objectives.
  • Performs other duties as required or assigned.


Minimum Job Requirements (Education, Experience, Skills):

• Candidate must be a College Graduate
• 2 years minimum overall work experience in handling Fraud
• Any experience in BPO/Call Centers is favorable
• Keen attention to detail and ability to multitask
• Must have good English verbal and written communication skills
• Knowledge in MS Office Programs
• Can work with minimal supervision
• Can generate, create and send reports
• Must be willing to work in flexible schedule
• Can start ASAP

• Open for a hybrid work set-up

Looking for a fun place where you can fit in, fuel your passions, help people, and take charge of your career? You’re in the right place. Join the Afni family and be part of our talented global team passionate about helping people and pursuing the life we dream about.  

Do Your Best Work and Grow Your Career

When you join Afni, we'll instantly make you part of our global family of friendly people focused on making really good customer experiences happen. If you're like us, you want to belong to something special, have meaningful work to do, and know how to achieve your career and life goals. 

Our award-winning training and development programs get you ready to work and grow. If you’re the kind of person who wants to build a career and learn new things, we’ll provide the path and the tools to get you there. You bring the motivation and commitment.

The Perks

Incentives + Bonus
Incentives + Bonus
Competitive Pay
Competitive Pay
Paid Time Off
Paid Time Off
Full-time Schedules
Full-time Schedules
Fun Events
Fun Events
Referral Bonus
Referral Bonus